Applicant FAQs

The $1000 Application Fee will be used towards your security deposit when your application is approved. It will be refunded if you are declined.

  • Heat & water is included; power will be your responsibility.
  • Access to our gym facilities, rec room, dog park and playground!
  • Parking is available at an additional cost.
  • We offer one year leases, however if you require a shorter term, we can accommodate on a case-by-case basis.
  • We also offer short term furnished rentals on a daily, weekly or monthly basis when suites are available.

Check our website for availability and fill in the application or waitlist form.

  • For an application, you will require photo ID and payment of the Application Fee. We will run a credit check and income verification is required (2 most recent paystubs or letter of employment).  We will also check with your previous landlords.
  • Everyone that will be living in the suite must be listed on the application form and everyone over 18 must sign the lease document unless they are legally unable to do so.
  • For waitlists, we will contact you when a suite becomes available that fits your needs. You will then fill out the application and send in the Application Fee.
  • The $1000 Application fee is required to process your application and will become your Security Deposit should you be approved. It will be refunded in full if you are denied.

We are cat & dog friendly (max 2 per unit) and do not have a size limit on dogs. No aquariums or caged pets allowed.

  • For cats, there is a one-time, non-refundable pet fee of $150 per cat and no monthly fees.
  • For dogs, our fees are $35 per month per dog.
  • We also have a Pet-Free building
  • Yes! We have heated underground parking; 1 stall maximum per unit based on availability. 
  • We also have surface parking available for a lower monthly rate.

Future Resident FAQs

Sign your lease documents within 48 hours of receipt; a void cheque or direct deposit slip is required.

At least 48 hours before move-in:

  • Pay your full first months lease charges plus pro-rated charges (if applicable) as well as one-time cat fee (if applicable).
  • Provide insurance and power confirmation prior to move-in. Start date for both services must match date of move-in.
  • Liability amount: $2,000,000
  • Units per Building:
    • 4619 – 199 Street (Bldg 1) – 100; opened Feb, 2015
    • 4623 – 199 Street (Bldg 2) – 92, opened Apr, 2015
    • 4627 – 199 Street (Bldg 3) – 92; opened Oct 2015
    • 4631 – 199 Street (Bldg 4) – 133; opened Feb 2016
    • 4635 – 199 Street (Bldg 5) – 86; opened Aug 2016
    • 4615 – 199 Street (Bldg 6) – 89; opening Fall 2022
    • Total: 592 Units
  • Siding Materials: Hardy Plank
  • Roofing Materials: Asphalt Shingle
  • Heating: Hot water boiler
  • Fire Hydrants on site
  • Fire Station 3.7kms from site
  • NOTE: holding the door open to the elevator without having it locked out may result in damage to the elevator that will be charged back to you.
  • Bookings are for 2 hours and can be scheduled online by clicking here; 48 hours notice is required.

We have programs with both Shaw and Telus for you to get discounted internet. The contact information for them is:

  • Telus: 310-3343
  • Shaw: Coming Soon

Current Resident FAQs

  • For all medical emergencies or fires, please call 911.
  • If you are experiencing an emergency, please call 780-628-2520. We deem an emergency as no heat, no water, water leakage that will result in damage to your suite or another suite or in the common areas, flooding and fires. If a tradesperson attends after hours and discovers it is not an emergency, you will be billed a fee. 
  • For general maintenance requests, please fill in our online form here.
  • For non-emergencies (noise or smoking complaints and suspicious activity):
    • During office hours, please submit a complaint online by clicking here
    • After hours, please contact Night Patrol at 780-690-1057.

Please e-transfer payments@VillageAtTheHamptons.ca and include your building and suite number for faster processing.

Night Patrol is available 11pm to 6am, Mon to Wed and Friday to Saturday. Please call (780) 690-1057 or email nightpatrol@VillageAtTheHamptons.ca for after hours concerns such as noise or smoking complaints and suspicious activity

Please visit the Resident Care webpage and submit a maintenance work request. Click here,

Please note this is not monitored on weekends and holidays; if you have an emergency (fire, flood, no heat or no water) please contact 780-628-2520

  • All buildings, including balconies, are non-smoking. Designated smoking areas are located outside and away from entrances.
  • No smoking includes no vaping, cigarettes and marijuana.
  • This is STRICTLY enforced and smoking outside designated areas may result in your eviction.
  • The gym is open 4am to 11pm daily. The gym is located in Building 4 on the 3rd floor.
  • The games room is open 9am to 10pm daily. The games room is located in building 4 on the 4th floor.

Visitors can park for free up to 48 hours.  Please register them online here.

  • Unregistered vehicles may be towed or ticketed.
  • NOTE: Please do not put spaces in the license plate information.
  • For stays longer than 48 hours, please contact the site office at 780-628-2520.

Please email our office to fill out an information form about your new furry friend at live@VillageAtTheHamptons.ca. Fees do apply.

  • We are cat & dog friendly (max 2 per unit) and do not have a size limit on dogs. No aquariums or caged pets allowed.
  • For cats, there is a one-time, non-refundable pet fee of $150 per cat and no monthly fees.
  • For dogs, our fees are $35 per month per dog.
  • Building 4 (4631-199 Street) is PET FREE.
  • Please flatten all cardboard boxes to ensure there is room for everyone’s cardboard.
  • Recycling and garbage bins are located in both the north and south parking lot.
  • Please place all items inside the bins so they can be picked up. Items left outside the bins anywhere on the property will result in a minimum $200 fine.

A large green bin is located in the south parking lot; please place your items inside.

  • A propane or electric BBQ and seasonal decorative items are permitted on your balcony.
  • Garbage and bottles are not allowed to be stored on your balcony.
  • All balconies must be in a presentable state
  • There is no smoking on your balcony or anywhere in your suite. Please use designated smoking areas.
  • Complete the Notice to Vacate form and return to the office or email to live@VillageAtTheHamptons.ca.
  • A move out package will be delivered to your suite after we’ve received your notice to vacate.
  • Review your lease for the obligations associated with leaving your unit before the end of your lease term.
  • Complete the Notice to Vacate form and return to the office or email to live@VillageAtTheHamptons.ca.
  • An email will be sent with your lease break options and a move out package will be delivered to your suite after we’ve received your notice to vacate.